Vento Technology is a third-party independent technical support provider for software, hardware and peripherals. Vento Technology technicians are certified technicians. They no need to hold any certifications from third-parties. We don't have any partnerships with third-parties unless we expressly specified (including but not limited to Microsoft, Apple, HP, Dell, or any other brand). Call us at 844-331-3336

Terms and Conditions

Vento Technology lays down certain binding terms and conditions on all those who intend to either sign this document or otherwise intend to make an online payment at Vento and its premises located across USA, Canada ,UK & India.

The entity further reserves a right to either update or change its Terms of Services (TOS) any time without a prior notice. All new features and conditions seemingly accentuating the overall services portfolio would be again subject to TOS. A point forth from where any further subsequent use of services would be considered as an explicit consent towards all changes made forth by the organization.

Violation of any Terms and Conditions, hereby declared by the organization would end up leading to a termination of an account.

Terms of Service

By purchasing the Support Plans you are indicating your agreement to be bound by the following Terms of Service:

1. Availability of Services
(i). Vento Technology telephone support services and online products (collectively, the "Support Plan") are available only to one (1) registered user (each, a "Member") for one (1) or more computer systems subject to the Member contacting Vento Technology.
(ii). Support Plans are a collection of one (1) or more support sessions which is a term used by Vento Technology LCC. to identify the time provided for all telephone support services and online or onsite technical support services. Each session is a period of time which consists of up to fifteen (15) minutes.
(iii). Vento Technology services can only be provided to Members who have available support sessions on the account. All additional sessions required to complete any support service must be purchased on the Member's account prior to completion.

2. Supported Technology
The Support Plans include online support services and telephone or onsite technical support services for all Microsoft platforms, devices, operating systems, applications and other items listed on the Vento Technology website. As new computer technology becomes generally available, Vento Technology will use its best efforts to support such technology also.

3. Our Responsibilities
Vento Technology will use its best efforts to resolve Members' computer technical problems.. Vento Technology will attempt to resolve such technical problems in a professional, reasonable and timely manner, taking into consideration the circumstances and nature of the technical problems. Live and online or onsite response times may be delayed due to research and inquiries, as may be necessary. Vento Technology live or online technical support does not assure that every request for technical support will be resolved to Member's satisfaction, and Vento Technology responses constitute only technical advice or suggestions. Technical problems that may arise may be a result of software or hardware errors or problems that may not be correctable or may be too difficult to resolve by telephone or online or onsite support. Vento Technology has limited proprietary information from vendors, manufacturers, and developers, and may not have the ability to obtain any proprietary information necessary to resolve Member's technical problem.

4. Member's Responsibilities
Member is responsible for providing Vento Technology with complete information concerning each Computer System. Prior to seeking technical support, Member is solely responsible for adequate protection and backup of Member's data, software and/or hardware. Member shall not provide Member's password to any third person or permit its use by any third person. Member understands and acknowledges that neither Vento Technology nor any of its third-party product or service providers shall be responsible for any lost data, re-run time, inaccurate output, or work delays resulting from any technical support services, other services, or products provided by Vento Technology.

5. Repair Services and Parts Replacement
Repair Services and Remote Support can be provided where necessary. All costs are the responsibility of the Member and appropriate parts and services are supplied with a warranty of 30 days after the effective date of purchase or work carried out.

6. Third-Party Link and Content Disclaimer
Links contained in the Vento Technology website may cause a user to leave the Vento Technology website. Such linked websites are not under the control of Vento Technology and Vento Technology is not responsible for the contents of any linked website or any link contained in a linked website, or any changes or updates to such websites. Vento Technology provides these links from the Vento Technology website only as a convenience, and the inclusion of any link does not imply any endorsement by Vento Technology of the website or any of its contents. All users use materials and information in third-party websites at their own risk.

7. Vento Technology Privacy Policy; Third-Party Privacy Practices
All use of the Support Plans and the Vento Technology website is subject to Vento Technology Privacy Policy. Although Vento Technology promotes responsible privacy policies, Vento Technology cannot control or be responsible for the privacy practices of third-party websites or service providers to which the Vento Technology website contains links, or for the privacy practices of providers of software or other repair services or products that are available from the Vento Technology website.

8. Renewal and Cancellation
Each Vento Technology Support Plan allows sessions to remain active on the Member's account for a period of 1 months from purchase and will need to be renewed When ever Customer wants . Member's can purchase Support Plans via Vento Technology website or by telephone on ------. 30 day's Refunds will be given for cancelled Support Plans If the Customer is not Happy with our services.

9. Memberships Non-Transferable
Vento Technology Support Plans, and all rights of Members to receive Membership Services, are non-transferable.

10. No Warranties
Vento Technology Support Plans, the Vento Technology Website (Including all Information and Products that are Referenced or Linked to in the Vento Technology Website), and all other Information, Documents, Products, Software, Downloads, Repair Services, Advice, And Information Provided by Vento Technology and any of its Third-Party Product or Service Providers are Provided "As is" and without Warranty of any kind, Either Express, Implied or Statutory, Including but not Limited to, Implied Warranties of Merchantibility, Fitness for a Particular Purpose, or Non-Infringement. Vento Technology Assumes no Responsibility for any Errors, Omissions or other Inadequacies in the Membership Services, the Vento Technology Website (Including all Information and Products that are Refenced or Linked to in the Vento Technology Website), or any other Information, Documents, Products, Software, Downloads, Repair Services, Advice, and Information Provided by Vento Technology or any of its Third-Party Product or Service Providers.

11. Limitation of Liability
In no event shall Vento Technology be Liable to any Person for any Special, General, Incidental, Indirect, Consequential, or Punitive Damages of any Kind, Including, Without Limitation, Those Resulting from Negligent or Criminal acts of Third Parties, Loss of Use, Loss of Data, Lost Profits, or Computer Hardware Damage, in Connection with any of the Membership Services, the Vento Technology Website (Including All Information, Services, and Products that are Referenced or Linked to in the ask Dr. Tech Website), or any other Information, Documents, Products, Software, Downloads, Repair Services, Advice, and Information Provided by Vento Technology or any of its Third-Party Product or Service Providers, WHETHER Such Person is Advised of the Possibility of Such Damages.

12. Force Majeure
In the event Vento Technology delivery of the Support Plan is delayed, prevented, or otherwise made impracticable by reason of any acts of God, fires, floods, earthquakes, or other natural catastrophes; national emergencies, strikes, lockouts or other labor difficulties; computer "hacking" attack or computer virus; any law, order, regulation or other action of any governing authority; or any other cause beyond Vento Technology reasonable control, then Vento Technology shall be excused from such delivery to the extent that it is delayed or prevented by such cause.

13. Modifications to Terms of Service
Vento Technology reserves the right to amend the Terms of Service that govern use of the Support Plans and the Vento Technology website at any time by (a) posting a revised version of the Terms of Service on the Vento Technology website, or by (b) sending information regarding any amendment to the Terms of Service to the email address Member provides to Vento Technology. Member is responsible for regularly reviewing the Vento Technology website to be notified of any amendments to the Terms of Service. Member's continued use of the Membership Services after such amended Terms of Service have been posted or information regarding such amended Terms of Service has been sent to Member shall be deemed acceptance by Member of the amended Terms of Service.

14. Fair Usage Policy; Suspension or Termination of Web & Email Services
Though Vento Technology has set no fixed limit on the amount of data transfer or storage limits on its Web & Email Hosting Services, each Member's use of the Hosting Services is subject to Vento Technology "fair use" policy. Under this policy, if at any time, in Vento Technology sole discretion, Member's use exceeds the level of use reasonably expected from someone using the Web & Email Hosting for individual use or for business use, then Vento Technology reserves the right to suspend or terminate Member's Hosting Services. In addition, Vento Technology reserves the right to suspend or terminate any Hosting Services of any Member that Online PC Support, in its sole discretion, determines are being used (a) fraudulently, (b) by any person other than Member, or (c) for any anything that is not within its intended use.